8910 N. Central Ave

Phoenix, AZ 85020

Tel: 602- 252-0659

Fax: 602-200-6850

Office Hours:

Mon and Wed: 12pm - 7pm 

Tues and Thurs: 7am - 3PM

​​Fri: By Appointment

Sat -Sun: Closed

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Personal Injury & Whiplash

Today insurance companies make it harder than ever to successfully file claims for whiplash injuries. But at B2Y, you’ll find a scientific, measured approach to getting the compensation you deserve.
Whiplash Treatment at B2y

With much of her training completed in Canada, Dr. Natasha Williams is a member of a medical community that continually sets the bar for understanding whiplash injuries. Dr. Williams draws from a broad array of the latest and most effective treatment methods. She also understands how to document your injury in a way that makes it easy for insurance companies to provide adequate compensation.

At the heart of Dr. Williams’ treatment philosophy is a deep understanding of and adherence to the Croft Guidelines for Cervical Acceleration/Deceleration (CAD), commonly known as whiplash. It lets her comprehensively understand your injury and the suffering it causes, as well as explain to insurers what you need to return to pain-free living.

Establishing Your Treatment
What Are CAD Guidelines?

At B2Y, the details of your treatment and are recorded in minute detail. It lets Dr. Williams more effectively map the steps to recovery and document your pain and suffering. The following are just a few examples of how Dr. Williams applies the Croft Guidelines for CAD.

Types of Collisions

  • TYPE I — Primary rear impact (struck car moving or stationary).

  • TYPE II — Primary side impact.

  • TYPE III — Primary frontal impact.

  • OTHER — Multiple impacts, rollover, spinout, etc.

Grades of Severity of CAD Injury

  • GRADE I: Minimal — No limitation of motion; no ligamentous injury; no neurological findings.

  • GRADE II: Slight — Limitation of motion; no ligamentous injury; no neurological findings.

  • GRADE III: Moderate — Limitation of motion; ligamentous instability; neurological symptoms.

  • GRADE IV: Moderate to Severe — Limitation of motion; some ligamentous injury; neurological symptoms; fracture or disc derangement.

  • GRADE V: Severe — Requires surgical management/stabilization.

Factors Complicating CAD

  • Advanced age

  • Metabolic disorders

  • Congenital anomalies of the spine

  • Developmental anomalies of the spine

  • Degenerative disc disease

  • Disc protrusion (HNP)

  • Spondylosis

  • Facet arthrosis

  • Rheumatoid arthritis or other spinal arthritides

  • Ankylosing spondylitis or other spondylarthropathy

  • Scoliosis

  • Prior spinal surgery

  • Osteoporosis

  • Prior vertebral fracture

  • Paget’s disease or other bone disease

  • Spinal or foraminal stenosis

  • Prior spinal injury

  • Paraplegia or quadriplegia

  • Fibromyalgia 

  • MVC known injury risk factors

In order to establish standards for an injury that’s often difficult to classify, Canadian chiropractor Dr. Arthur Croft in 1993 published a set of guidelines for cervical acceleration/deceleration (CAD), commonly known as whiplash. Today, these guidelines are not only widely accepted by the medical community, but by insurance carriers as well. Training in CAD guidelines is extensive and rigorous, but it lets qualified care providers more effectively diagnose patients and document injuries for insurance companies.

That means important factors are scientifically documented, including the severity of your injury, how much care you need and for how long, and any additional conditions that might complicated or prolong your recovery. In less scientific terms, your whiplash claim is more likely to be successful because it’s based on widely accepted standards.